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Independent Import Service

Premium Services For Your
BMW & Mini Fine Automobiles

For over 30 years, Independent Import has been known as a top-tier automotive repair shop specializing in BMW and Minis. leader in Orem, Springville, Spanish Fork, Lindon, Pleasant Grove, Lehi, Highland, Alpine, Mapleton, Spanish Fork, and, of course, Provo.

If your BMW or Mini needs some diagnostic, routine maintenance, specialization, or even major repairs, give us a call. No one in Utah County knows better than we do how to keep your BMW and Mini automobiles in top condition. 

Contact us today!!

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Years Of Experience

About Us

Dependable Experts For Your BMW & MINIS

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Premium BMW & Mini Services

Our Most Requested Services

When you exclusively work on only BMW and Mini cars you develop a level of expertise other shops that repair all makes and models simply cannot match.

Why Choose Independent Import?

YOU CAN DEPEND ON THE INDEPENDENT IMPORT DIFFERENCE

Choose Independent Import for your BMW or Mini and experience the pinnacle of specialized care and expertise, where every detail of your vehicle receives unparalleled attention. Here, your car isn’t just serviced; it’s treated with the precision and respect that only a shop with over 30 years of specialized experience can provide.

Our Mission

Quality Service is our Standard

Our mission is clear and profound: We recognize that cars are not just vehicles, but keys to freedom, empowering our clients to lead their lives as they see fit. A well-tuned car is more than a convenience; it’s a critical enabler of living life on your own terms, unbounded and unrestrained.

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Testimonials

Reviews From Customers

Dauvian Jackson
Dauvian Jackson
Professionalism, Punctuality, Quality, Value
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I got a flat tire after work and this gentleman named Cameron pulled over and helped put a spare on. He recognized that the spare didn’t have much air in it so he took it to his shop, filled it with air, and brought it back all within 5 minutes! He didn’t charge me a thing and was so polite and happy to help! 10 out of 10 service! Thank you!
Marshall Kelly
Marshall Kelly
41 contributions
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These guys are awesome! The owner Thayne is a great guy and he has always taken care of me. Their prices are very good, and they do exceptional work! I would recommend these guys to all of my fellow Euro owners!
Jonathan Ross
Jonathan Ross
Local Guide · 24 reviews · 8 photos
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An understandable mistake happened while servicing my car, but they did the right thing and repaired my car fully at their own cost. They have the highest integrity of any mechanic shop I've known.

I've been using them to service my Mini Cooper since I moved to Utah 2 years ago. Recently I came in for a 75k service and they let me know my clutch was at it's very end of life. I had seen the signs of slippage, so I had them replace the clutch. This is when things started to go wrong, but ultimately their integrity is top class as they made me whole at their cost.

There was an understandable mistake made while replacing the clutch and I got my car back with air in the hydraulics. My first real trip with it warmed up the fluid enough that there were serious issues shifting gears. I returned it to them that day and they figured out how it happened and I'm certain they won't make that mistake again. They had never detached the hydraulic transmission lines, but they surmise that due to it being only a clamp on hose, that there was enough tension to let air seep in while they had it to the side.

Eventually there was some new grinding issue on downshifting from 4th to 3rd that wasn't resolving. I gave them the car to investigate further and they determined that the only next viable step forward was to replace the manual transmission. They did the replacement and checked everything out thoroughly and then told me that they did it all at their cost. They've earned my unending trust for their level of integrity throughout this.
McKenna Sonntag
McKenna Sonntag
Professionalism, Punctuality, Quality, Value
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Best Auto Shop I've ever been to. When you first get there and meet the mechanic you'll be like "WOW! He is such a nice guy! I hope he's as good a mechanic as he is personable!" and the answer is absolutely YES. His prices are reasonable for sure, and he knows a ton about cars, especially BMWs (which can leave some mechanics a little out of their element, but not this guy.) He'll get the job done right, and he'll do it in such a timely manner. He also takes the initiative to go above and beyond by making sure the other important parts of the car are working well and there aren't other issues besides what he is in there to fix. If he finds other issues he makes sure to let you know what they are and how serious they are and what it may cost to fix them. After I took my car there he wrote me a personalized thank you card and sent it in the mail. Just outstanding quality service. 10/10 DEFINITELY RECOMMEND, especially for any BMW drivers. He's got my business for any future car issues, for sure.
Brinnley Lemmon
Brinnley Lemmon
17 reviews·5 photos
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This place is awesome. I’ve taken my car there twice and everyone I talked to was always super nice and knowledgeable. They were really fast too and I got my car back in 1-2 days both times. Plus they have a couple really cute dogs so that’s fun. I’ll definitely go back the next time my stupid Mini Cooper breaks down.
Mikey Muirhead
Mikey Muirhead
6 reviews
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Thayne and Matt are two honest men you can trust. I took my Subaru Forester there several times and they have always taken great care of me. Their mechanics are all good men, I've never felt unsure or that I was being cheated which is a real problem I've had at other shops. I would recommend Independent Imports to anyone looking for good honest service.
Daynah
Daynah
73 reviews
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Very kind and helpful. Went above and beyond to help me when they didn't have to. Grateful for these employees and would be willing to recommend them to anyone.
Chad Bradshaw
Chad Bradshaw
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They were very friendly and hard working to find out what was wrong with my convertible top and get it fixed. They went above and beyond what any other auto shop would have done to research and fix the problems that I had. Their service has always been prompt, thorough and honestly the best that I have ever had from an auto repair shop. I would highly recommend them to anyone that has an import that wants the best service out there for the best price.
Adam
Adam
19 reviews
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Ind. Import has serviced our car many times (preventative and correction). If you have a German-built car these guys are your experts. They stand by their work, too. There was an instance where Thayne (the owner) took our car back in and reworked a complicated, previous job free of charge, which otherwise would have been hundreds of dollars in labor. Lower prices than the dealership and better quality work. The staff is incredibly friendly - Matt, the service manager, is particularly awesome. Sad to be leaving the area but if I can come back I will.

They've made us loyal customers and we'll recommend them to everyone we know.
Colin Henry
Colin Henry
Local Guide·10 reviews·17 photos
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I have been going to independant import for years now. The quality and service are by far the best, especially if you own a BMW. The possible extra you might pay is well worth the quality and expertise you will recieve. These guys are great!
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