About Us
About Independent Import
BMW & Mini Experts
Welcome to Independent Import Service, Provo’s premier destination for expert BMW and MINI maintenance, service, and repair.
For over 30 years, we’ve been dedicated to delivering exceptional service tailored exclusively to BMW and MINI vehicles. Our unwavering commitment to quality, precision, and customer satisfaction, along with the latest tools and technologies, has solidified our reputation as the trusted choice for discerning drivers throughout Utah County.
Our Legacy: Over Three Decades of Specialized Excellence
Since our opening day, Independent Import Service has focused solely on BMW and MINI automobiles. This specialization allows us to offer unparalleled expertise and attention to detail that general repair shops simply cannot match. Our deep understanding of these two high-performance and unique brands ensures that every vehicle we service receives the meticulous care it and you deserve.
Our shop is located at 1245 N State St., Provo, UT and is equipped with state-of-the-art tools and diagnostic equipment, enabling us to handle everything from routine maintenance to complex repairs with practiced precision and polished efficiency. Our team of ASE-certified technicians brings a wealth of experience and a passion for automotive repair excellence to every job they face, ensuring your vehicle performs at its best as you hit the road again.
Why Choose Independent Import Service?
Exclusive BMW & MINI Focus in Utah County
By concentrating exclusively on BMW and MINI vehicles, we have cultivated a level of expertise that sets us apart. Our technicians are intimately familiar with the intricacies of these brands and Utah’s harsh climate and elevation challenges, which allows us to diagnose and address issues of your BMW or MINI vehicle more accurately and efficiently than all other local shops can.
Advanced Diagnostic Capabilities
We utilize cutting-edge diagnostic tools, including the factory BMW GT1 computer and the Baum scanner, to accurately identify and resolve issues. Our investment in advanced technology ensures that we can provide precise diagnostics and effective solutions that are just possible at other Utah County-based auto repair shops.
Genuine Parts and Quality Assurance
We believe in maintaining the integrity of your vehicle by using only top-tier, genuine parts for all repairs. Top-quality parts are essential for your car to perform its best in the future. This commitment to quality ensures that your BMW or MINI continues to perform optimally and retains its value over time.
Customer-Centric Approach
At Independent Import Service, we view our customers as partners. We take the time to understand your needs and provide transparent, honest communication throughout the service process. Our goal is to build lasting relationships based on trust and mutual respect. We know our business is solidly built on how well we take care of you and the trust we earn by taking great care of your automotive investment.
Why Should Independent Be Your Choice to Service Your BMW or MINI Automobile?
The Highest Quality Care
ASE Certification
The ASE certification process is rigorous and tough. Not every mechanic earns this designation. The ASE certification process is designed to make sure those who make the sacrifice and graduate from it are prepared to face the challenges of modern car servicing.
ASE certification includes 52 tests to ensure every ASE technician is trained and able to provide the highest quality of service for the shops where they work.
Quick Diagnostics
At Independent Import Service, we pride ourselves on integrating the latest automotive technologies to quickly and accurately diagnose and then accurately service exactly what your car needs to perform at the high level BMW & MINI vehicles are built to offer their owners.
It is our goal to have you out of our shop and on the road to fully enjoy your car as it was intended.
Top Quality Parts
At Independent Import, we firmly believe in quality, so we exclusively use top-tier, genuine parts for all repairs on BMW and MiNI automobiles.
This commitment to quality ensures that your vehicle maintains its integrity and the performance it was built to provide.
By choosing only the highest-quality parts, we ensure the longevity, reliability, and value of your prized vehicle.
Where We Excel…
We’ll Keep Your Dream Car Purring.
If you live in Provo, Orem, or the surrounding area of Utah County, you can trust Independent Import with your BMW or Mini vehicle.
FAQs
Frequently Asked Questions
You can call us directly or use our online scheduling system to get your car in for service at the earliest open date and time. Click here to schedule today.
While our average routine service takes one business day, we unfortunately cannot give you a definitive time until we have been able to run a computer diagnostic of your car.
Rest assured, we do our best to get your car serviced and ready for the rigors of your dirivng lifestyle.
Yes, you can drop off your car after hours and leave your keys for our service technician to get started. As soon as we have diagnosed the issue with your car we will give you a phone call to discuss your options and provide you with an estimate.
We accept cash, or a variety of credit cards, including Visa, Mastercard and American Express.
Feel free to contact us with any questions or to schedule an appointment.
